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Pricing page messaging

Pricing page messaging should make the choice easy, not just list prices. Say who each plan is for, lead with the value that justifies the price, show only what changes between plans, and answer the objections buyers have at that moment. Your positioning sets the price buyers expect, so the page has to match your category.

On this page
  1. Why positioning comes first
  2. Steps
  3. Common problems
  4. FAQs

Why positioning comes first

Dunford points out that once you name your market, buyers assume things about your competitors, your features and even your pricing based on what they already know about that market. A price that fits the category you claim feels fair. One that does not raises questions the page has to answer.

Steps

  1. Name each plan by who it is for

    A buyer should find their plan in seconds.

  2. Lead with value

    What the plan lets them do, then the features.

  3. Show the differences

    Only what changes between plans.

  4. Answer objections nearby

    Contracts, limits, switching and security.

  5. One next step per plan

    Start, book a call or talk to sales.

Common problems

ProblemFix
Plans named by size onlySay who each plan is for
Long feature gridsLead with the few differences that drive the choice
Price shown without contextPair it with the value or the cost of the alternative
No answer to is this for meAdd the best-fit customer for each plan

FAQs

Should we show prices at all?

If buyers in your category expect to see them, yes. Hiding them fits when deals are custom and buyers expect a sales conversation.

How many plans should we have?

As few as cover your real segments. Each plan should map to a distinct buyer.

Should the pricing page repeat the homepage message?

Briefly. Visitors often land there directly, so restate what the product is in one line.

Sources

  1. April Dunford, A Product Positioning Exercise

Talk through your positioning in 15 minutes

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